Understanding Your Payouts
The Payouts page gives you a complete view of your earnings, payout history, and individual booking transactions.
Accessing Payouts
- Go to your Dashboard
- In the Payments section, click View Payouts
Your Balance
At the top of the Payouts page, a balance card shows three key numbers:
- Available Balance — Funds ready to be paid out to your bank account
- Pending — Funds from recent bookings that are still being processed (typically 2-7 business days)
- Total Earnings — Sum of available and pending funds
Stripe automatically pays out your available balance to your bank account on a regular schedule (typically daily for US accounts). You don't need to manually request payouts.
Payouts Tab
The Payouts tab shows money transferred from your Stripe balance to your bank account.
Each payout entry shows:
| Column | Description |
|---|---|
| Date | When the payout was initiated |
| Amount | The payout amount |
| Status | Current status (see below) |
| Arrival Date | When funds arrive in your bank |
| Method | Standard or instant transfer |
Payout Statuses
- Paid — Funds have been deposited to your bank account
- Pending — Payout is being processed
- In Transit — Funds are on the way to your bank
- Failed — Payout failed (check your bank details in Stripe)
- Canceled — Payout was canceled
Transfers Tab
The Transfers tab shows individual booking payments — each time a client pays for a class, a transfer appears here.
Each transfer entry shows:
| Column | Description |
|---|---|
| Date | When the booking payment was processed |
| Booking | Link to the booking details (click to view) |
| Amount | Net amount after Stripe processing fees |
Stripe processing fees (2.9% + 30¢ per transaction) are deducted automatically from each booking payment. The amount shown is what you receive.
Refreshing Data
Click the Refresh button in the top-right corner to sync the latest data from Stripe. This is useful if you've just received a new booking payment and want to see the updated balance.
Understanding the Payment Flow
Here's how money moves from a client booking to your bank account:
- Client books a class — Payment is processed through Stripe
- Transfer created — The booking amount (minus Stripe fees) is transferred to your connected Stripe account
- Funds become pending — Stripe holds the funds for processing (2-7 business days)
- Funds become available — Once processed, funds move to your available balance
- Automatic payout — Stripe sends available funds to your bank account on schedule
Troubleshooting
Balance shows $0 but I have bookings
- New booking payments take 2-7 business days to become available
- Check the Transfers tab to confirm payments are being processed
- Click Refresh to sync the latest data
Payout shows "Failed" status
- Check your bank account details in Stripe Dashboard
- Ensure your bank account is still active and can receive deposits
- Stripe will automatically retry failed payouts
Missing a booking payment in Transfers
- Payments for free classes or complimentary drop-ins don't generate transfers
- Cash drop-in payments are recorded locally but not processed through Stripe
- Click Refresh to sync the latest data
Need detailed financial reports
- Click Stripe Dashboard from your Dashboard > Payments section
- Stripe provides detailed reports, tax documents, and export tools
Need Help?
Contact support@studiobase.org for payout questions.